Consumer Loan Attorney

We help consumers when they’re having problems with banks, finance companies, loan servicers, and other lenders and financial institutions. We often can help consumers free of charge because many state and federal laws allow us to get our fees from the bank, lender, or loan servicer that harmed you. To get a free case review, complete our contact form.

Understanding loan "origination" and "servicing."

Loan “origination” and “servicing” are two terms used to described the life-cycle of a loan. 

“Origination” refers to the process of applying for an getting a loan. The Truth in Lending Act (TILA) requires various disclosures when you take out a loan. 

“Servicing” refers to the management of your loan until it’s paid back. This includes making payments, loan modifications, correcting account errors, and so on. 

There are various laws that apply to loan servicers, including TILA, the Fair Credit Reporting Act (FCRA), the Real Estate Settlement Procedures Act (RESPA), and various other laws.

What rights do I have when taking out a mortgage?

TILA, RESPA, and Pennsylvania’s Mortgage Licensing Act (MLA) provide important protections for mortgage loans. 

Here are some rights you have:

To learn about disputing a mortgage error or requesting information to try and fix issues with your loan, visit our website and read our post on how to dispute mortgage servicing errors

If you need help, complete our contact form.

What rights do I have when using a credit card?

TILA provides consumers important protections for credit cards fee and interest rate abuse. Here are some protections you have:

  • Protection against interest rate increases.
  • Protection against late fees, penalty fees, over-limit fees, balance transfer fees, and other fees.
  • Monthly statements must be sent, payments must be credited promptly, and payments must be allocated fairly.
  • Consumers can reject changes to credit card terms and conditions.

The Fair Credit Billing Act (FCBA) also gives consumers the right to correct errors on credit card statements. 

To learn about fix credit card errors, visit out website and read our post on how to correct wrong credit card statements

If you need help, complete our contact form.

What rights do I have when taking out a personal loan?

Pennsylvania’s Consumer Discount Company Act (CDCA) prohibits certain types of charges, interest, and other fees for personal loans. Additionally, TILA requires certain disclosures so consumers know the cost of their loan. 

Here are or the rights you have:

  • Interest capped at around 27% APR.
  • Services charges capped at $150.
  • Late fees, deferment fees and extension charges are limited.
  • You're not required to buy credit insurance, and credit insurance must provide some benefit for you.

What rights do I have when paying on student loans?

There are many federal rules and regulations that give students valuable legal rights. Here are some rights you have:

  • Various repayment, forbearance, and deferment plans are available.
  • You can discharge or cancel your student loans if special factors are met.
  • You can rehabilitate a student loan in default if certain factors are met.
  • Loan servicers, debt collectors, and private lenders can't harass you when collecting student loans.

What rights do I have when taking out a car loan?

Pennsylvania’s Motor Vehicle Sales Finance Act (MVSFA) prohibits certain types of charges, interest, and other fees for auto loans. Additionally, TILA requires certain disclosures so consumers know the cost of their loan. 

Here are some protections you have:

  • Interest is capped at around 18% to 21%.
  • Excessive late charges and document fees are prohibited.
  • GAP contracts and other types of insurance are optional.
  • Unearned interest must be rebated.

What other protections do I have with regard to the lending industry?

In addition to the specific rights you have for mortgages, credit cards, personal loans, student loans, and auto loans, you have several additional rights that apply generally to the lending and finance industries. 

The following laws give you important rights when interacting with lenders, debt collectors, finance companies, loan services, and other actors in the lending and finance industries:, the Fair Debt Collection Practices Act (FDCPA), the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA), and, Pennsylvania’s Fair Credit Extension Uniformity Act (FCEUA), and the Pennsylvania’s Unfair Trade Practices and Consumer Protection Law (UTPCPL).

What lenders and loan servicers operate in Pennsylvania?

There are many types of lenders and loan servicers that originate and service loans in Pennsylvania. Here are lists concerning some of the more complained about loan originators and servicers.

I. Mortgage Lenders and Servicers:

These companies either originate mortgage loans or servicer mortgage loans. They include the following:

  • Bayview Loan Servicing
  • Caliber Home Loans, Inc.
  • Carrington Mortgage Services, LLC
  • Citibank, N.A.
  • Ditech Financial LLC
  • Fay Servicing, LLC
  • FCI Lenders Services Inc.
  • First National Bank of Pennsylvania
  • First Niagara Financial Group, Inc.
  • First Tennessee Bank N.A.
  • Flagstar Bank, FSB
  • HSBC North America, Holdings Inc.
  • Huntington National Bank
  • JP Morgan Chase & Co.
  • Keycorp.
  • Lakeview Loan Servicing, LLC
  • LoanCare, LLC
  •, LLC
  • Midwest Loan Services, Inc.
  • M&T Bank Corporation
  • Nations Direct Mortgage, LLC
  • Nationstar Mortgage (Mr. Cooper)
  • Ocwen Loan Servicing LLC
  • Provident Funding Associates
  • Pennymac Loan Services, LLC
  • PHH Mortgage Services Corporation
  • Roundpoint Mortgage Servicing Corporation
  • Rushmore Loan Management Services LLC
  • Santander Bank N.A.
  • Select Portfolio Servicing, Inc.
  • Selene Finance LP
  • Services One, Inc. (BSI Financial)
  • Seterus, Inc.
  • Shellpoint Partners, LLC
  • Specialized Loan Servicing LLC
  • Statebridge Company
  • Stonegate Mortgage Corporation
  • Sterns Ventures, LLC
  • SunTrust Bank, Inc.
  • SunWest Mortgage Company, Inc.
  • TD Bank US Holding Company
  • US Bancorp
  • Wells Fargo & Company

II. Credit Card Issuers and Servicers:

These companies either open or manage consumer credit card accounts. They include the following:

  • Alliance Data Card Services
  • American Express Company
  • Atlanticus Services Corporation
  • Bank of American, N.A.
  • Barclays Bank Delaware
  • Capital One Financial Corporation
  • Citibank, N.A.
  • Citizens Financial Group, Inc.
  • Continental Finance Company, LLC
  • Discover Bank
  • HSBC North American Holdings Inc.
  • JP Morgan Chase
  • Paypal Holdings Inc.
  • Santander Bank, N.A.
  • Sterling Jewelers, Inc.
  • Synchrony Financial
  • TD Bank US Holdings Company
  • U.S. Bancorp
  • Wells Fargo & Company

III. Non-Bank Finance Companies:

These companies are non-bank lenders that make and manage personal loans, auto loans, mortgage loans, and other types of consumer installment loans. They include the following:

  • Ally Financial, Inc.
  • American Credit Acceptance
  • Americredit Financial, LLC
  • Auto Trakk LLC
  • Avant, LLC
  • Carvant Financial LLC
  • Credit Acceptance Corp.
  • City Consumer Discount Co.
  • DriveTime
  • GreenSky, LLC
  • Lending Club Corp.
  • Lendmark Financial Services, LLC
  • Mariner Finance, LLC
  • New City Funding
  • OneMain Financial
  • Prosper Funding LLC
  • Regency Finance Company
  • Santander Consumer USA Inc.
  • TD Auto Finance LLC

IV. Student Loan Servicers:

These companies are hired by the government or private student loan lenders to take payments on and manage student loans. They include the following:

  • CornerStore
  • Debt Management and Collection System
  • Fedloan Servicing (PHEAA)
  • Granite State (GSMR)
  • Great Lakes Educational Loan Services Inc.
  • HESC/EdFinancial
  • Navient Solutions, LLC
  • Nelnet, Inc.
  • OSLA Servicing
  • Transworld Systems, Inc.

Hire us to help!

If you’re having lending problems, please contact us for help. To get a free case review from our consumer loan attorney, complete our contact form.

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